First, please consult the charger's manual for troubleshooting tips. If the issue persists, contact the manufacturer's customer support or a qualified electrician.

Yes, most modern electric cars have built-in protections against overcharging, and our EV chargers automatically cut off when they detect a full charge. However, check your car's manual for specific recommendations. If you rarely use your vehicle, unplugging it occasionally will help keep your battery healthy.

The charging time for electric vehicles varies depending on the car's battery capacity, the output of the charger, and the maximum charging rate of the car. For a detailed estimate, please refer to your car's manual or the specifications of the charger. Remember that factors such as temperature can also slightly affect the charging speed.